Queen's Park Golf Course satisfaction survey 2019-2020 Your feedback is important to us. Please do take the time to give us your thoughts. If you want us to contact you regarding your feedback, just leave us your contact details at the end of this survey. Your feedback should only reflect your visit TODAY (not previous visits). Thank you. OK Question Title * 1. What date did you play golf? (please only complete this survey based on this particular visit) Date / Time Date OK Question Title * 2. Overall, how woulds you rate your experience? If you play regularly, answer for this date only. Excellent Good Average Needs improvement Poor N/A Ease of booking Ease of booking Excellent Ease of booking Good Ease of booking Average Ease of booking Needs improvement Ease of booking Poor Ease of booking N/A Car parking Car parking Excellent Car parking Good Car parking Average Car parking Needs improvement Car parking Poor Car parking N/A Customer service Customer service Excellent Customer service Good Customer service Average Customer service Needs improvement Customer service Poor Customer service N/A Condition of golf course Condition of golf course Excellent Condition of golf course Good Condition of golf course Average Condition of golf course Needs improvement Condition of golf course Poor Condition of golf course N/A Catering/hospitality Catering/hospitality Excellent Catering/hospitality Good Catering/hospitality Average Catering/hospitality Needs improvement Catering/hospitality Poor Catering/hospitality N/A Changing facilities Changing facilities Excellent Changing facilities Good Changing facilities Average Changing facilities Needs improvement Changing facilities Poor Changing facilities N/A OK Question Title * 3. What was the purpose of your visit today? Club competition Society or group golf Pay and play Season ticket holder/Golf club member OK Question Title * 4. How did you book your golf today? Online direct via the website (BRS) Online via tee off times/Golf Now Email Phone Via group or club organiser OK Question Title * 5. How did you hear about Queen's Park Golf Course? Radio advert Social media Website Newsletter Local directory advertising Local newspaper Golf press Google search Word of mouth recommendation It was booked by our group organiser I'm a regular golfer at Queen's Park Other (please specify) OK Question Title * 6. Are you: (please tick one option) Male Female Other (please specify below if you wish) Prefer not to say If other please state OK Question Title * 7. Which of the following age bands do you fall into? (Please tick one option) Under 18 18-24 25-34 35-44 45-54 55-64 65+ Prefer not to say OK Question Title * 8. What is your ethnic group? (Please choose only one.) White English/Welsh/Scottish/Northern Irish/British White Irish White Gypsy or Irish Traveller Any other White background (please specify below if you wish) Mixed White & Black Caribbean Mixed White & Black African Mixed White & Asian Any other Mixed/ Multiple ethnic background (please specify below if you wish) Black / British Caribbean Black / British African Any other Black / African / Caribbean background (please specify below if you wish) Asian / British Indian Asian / British Pakistani Asian / British Bangladeshi Asian / British Chinese Any other Asian background (please specify below if you wish) Arab Any other ethnic group (please specify below if you wish) Prefer not to say If other please state OK Question Title * 9. What is your religion or belief? (Please tick one option) No religion Christian (including Church of England, Catholic, Protestant and all other Christian denominations) Buddhist Hindu Muslim Sikh Any other religion or belief (please specify below if you wish) Prefer not to say Other (please specify) OK Question Title * 10. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months? Include problems related to age (Please tick one option) Yes, limited a lot Yes, limited a little No Prefer not to say OK Question Title * 11. What is your postcode? (just the first part if you like) OK Question Title * 12. Do you have any ideas/comments about how we can improve our offer at Queen's Park? OK Question Title * 13. Would you like us to contact you about your answers? Yes No Please tell us how to contact you (https://www.bcpcouncil.gov.uk/About-BCP-Council/Privacy/Privacy.aspx) OK DONE - THANK YOU.