Service Evaluation Form

Question Title

* 1. What service(s) did you access?

Counselling for 0 - 18 year olds

Counselling for 18+

ISVA for 0 - 17 year olds

ISVA for 18+

Sexual Exploitation ISVA

Crisis Worker Support (Support at the SARC)

Online Safety Officer

Advice Line

Reiki 18+

12 Week Structured Support Group

Mindfulness and Meditation

6 Week Online Support Group

Question Title

* 2. How easy was the referral process?

Very easy

Easy

Difficult

Very difficult

N/A

If difficult, how could it be made easier?

Question Title

* 3. How did you find the venue?

Accessible

Comfortable

Private

Welcoming

Easy to find

Question Title

* 4. In what ways did the service meet your needs?

Not at all

Completely

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 5. Did your SV2 worker:

Contact you when they said they would

Attend appointment on time

Meet the agreed expectations

Help you understand how you have affected

Listen and understand your needs

Include you in planning your support/support plan

Question Title

* 6. What would have made the support better?

Question Title

* 7. Would you recommend or use the service again?

Yes

If no, please explain why:

Question Title

* 8. Please write statement that sums up how you feel now:

Question Title

* 9. Any other comments?

Question Title

* 10. We like to share feedback given to us on our website and/or social media pages. Do you give permission for us to share this feedback? Please note that all feedback is anonymous and names or comments of a personal nature will never be shared.

Yes