Parks and open spaces customer satisfaction survey (Rochdale BC)

Section 1: what is important to you?

Please tell us how important to you each of the following things are

Question Title

* 1. Staff and information

	Extremely important	Very important	Important	Not very important	Not at all important	Not applicable
Friendliness/co-operation of staff	Friendliness/co-operation of staff Extremely important	Friendliness/co-operation of staff Very important	Friendliness/co-operation of staff Important	Friendliness/co-operation of staff Not very important	Friendliness/co-operation of staff Not at all important	Friendliness/co-operation of staff Not applicable
Presentability of staff	Presentability of staff Extremely important	Presentability of staff Very important	Presentability of staff Important	Presentability of staff Not very important	Presentability of staff Not at all important	Presentability of staff Not applicable
Ease of obtaining information/help	Ease of obtaining information/help Extremely important	Ease of obtaining information/help Very important	Ease of obtaining information/help Important	Ease of obtaining information/help Not very important	Ease of obtaining information/help Not at all important	Ease of obtaining information/help Not applicable
Ease of reporting deficiencies/making complaints	Ease of reporting deficiencies/making complaints Extremely important	Ease of reporting deficiencies/making complaints Very important	Ease of reporting deficiencies/making complaints Important	Ease of reporting deficiencies/making complaints Not very important	Ease of reporting deficiencies/making complaints Not at all important	Ease of reporting deficiencies/making complaints Not applicable

Question Title

* 2. Services provided

	Extremely important	Very important	Important	Not very important	Not at all important	Not applicable
Provision of flower beds/floral displays (public areas)	Provision of flower beds/floral displays (public areas) Extremely important	Provision of flower beds/floral displays (public areas) Very important	Provision of flower beds/floral displays (public areas) Important	Provision of flower beds/floral displays (public areas) Not very important	Provision of flower beds/floral displays (public areas) Not at all important	Provision of flower beds/floral displays (public areas) Not applicable
Provision of outdoor sports pitches/playing fields	Provision of outdoor sports pitches/playing fields Extremely important	Provision of outdoor sports pitches/playing fields Very important	Provision of outdoor sports pitches/playing fields Important	Provision of outdoor sports pitches/playing fields Not very important	Provision of outdoor sports pitches/playing fields Not at all important	Provision of outdoor sports pitches/playing fields Not applicable
Provision of children’s play areas	Provision of children’s play areas Extremely important	Provision of children’s play areas Very important	Provision of children’s play areas Important	Provision of children’s play areas Not very important	Provision of children’s play areas Not at all important	Provision of children’s play areas Not applicable
Provision of public parks	Provision of public parks Extremely important	Provision of public parks Very important	Provision of public parks Important	Provision of public parks Not very important	Provision of public parks Not at all important	Provision of public parks Not applicable

Question Title

* 3. Service standards

	Extremely important	Very important	Important	Not very important	Not at all important	Not applicable
High standards of maintenance of public grass areas	High standards of maintenance of public grass areas Extremely important	High standards of maintenance of public grass areas Very important	High standards of maintenance of public grass areas Important	High standards of maintenance of public grass areas Not very important	High standards of maintenance of public grass areas Not at all important	High standards of maintenance of public grass areas Not applicable
Standard of litter clearance in horticultural areas	Standard of litter clearance in horticultural areas Extremely important	Standard of litter clearance in horticultural areas Very important	Standard of litter clearance in horticultural areas Important	Standard of litter clearance in horticultural areas Not very important	Standard of litter clearance in horticultural areas Not at all important	Standard of litter clearance in horticultural areas Not applicable
Standard of maintenance of children’s play areas	Standard of maintenance of children’s play areas Extremely important	Standard of maintenance of children’s play areas Very important	Standard of maintenance of children’s play areas Important	Standard of maintenance of children’s play areas Not very important	Standard of maintenance of children’s play areas Not at all important	Standard of maintenance of children’s play areas Not applicable
Standard of maintenance of outdoor pitches/playing fields	Standard of maintenance of outdoor pitches/playing fields Extremely important	Standard of maintenance of outdoor pitches/playing fields Very important	Standard of maintenance of outdoor pitches/playing fields Important	Standard of maintenance of outdoor pitches/playing fields Not very important	Standard of maintenance of outdoor pitches/playing fields Not at all important	Standard of maintenance of outdoor pitches/playing fields Not applicable
Feeling of personal safety in public parks	Feeling of personal safety in public parks Extremely important	Feeling of personal safety in public parks Very important	Feeling of personal safety in public parks Important	Feeling of personal safety in public parks Not very important	Feeling of personal safety in public parks Not at all important	Feeling of personal safety in public parks Not applicable
Organised events in public parks	Organised events in public parks Extremely important	Organised events in public parks Very important	Organised events in public parks Important	Organised events in public parks Not very important	Organised events in public parks Not at all important	Organised events in public parks Not applicable
Keeping public parks clear of dog fouling	Keeping public parks clear of dog fouling Extremely important	Keeping public parks clear of dog fouling Very important	Keeping public parks clear of dog fouling Important	Keeping public parks clear of dog fouling Not very important	Keeping public parks clear of dog fouling Not at all important	Keeping public parks clear of dog fouling Not applicable
Ensuring dogs are kept under control in parks	Ensuring dogs are kept under control in parks Extremely important	Ensuring dogs are kept under control in parks Very important	Ensuring dogs are kept under control in parks Important	Ensuring dogs are kept under control in parks Not very important	Ensuring dogs are kept under control in parks Not at all important	Ensuring dogs are kept under control in parks Not applicable
Provision of public toilets in parks	Provision of public toilets in parks Extremely important	Provision of public toilets in parks Very important	Provision of public toilets in parks Important	Provision of public toilets in parks Not very important	Provision of public toilets in parks Not at all important	Provision of public toilets in parks Not applicable