The purpose of this survey is to understand what people in Kingston upon Thames know about the COVID-19 NHS Test and Trace service and how it might need to be adapted to meet our local needs.

This survey will take you approximately 5 minutes to complete. All responses are completely anonymous. We will not ask for anything that identifies you individually, but what you tell us will be analysed and shared with stakeholders such as the NHS, Royal Borough of Kingston upon Thames and Healthwatch England, to help improve the response to Covid-19.

More about Healthwatch Kingston.

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* 1. How informed do you feel about COVID-19 and how to stay safe?

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* 2. How concerned about COVID-19 are you?

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* 3. How much do you know about the Test & Trace service for COVID-19?

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* 4. If you wanted more information about COVID-19 NHS Test & Trace in Kingston upon Thames where would you go?

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* 5. Would you download the NHS COVID-19 app from the App Store/Google Play?

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* 6. If you developed symptoms of COVID-19 (a continuous cough, a high temperature, or a loss or change to your sense of smell or taste) how likely are you to get tested for COVID-19?

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* 7. If you received a positive test result for COVID-19, how likely are you to share the details of people with whom you have been in close, recent contact with?

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* 8. If you were alerted by the COVID-19 NHS Test & Trace service to tell you that you had been in contact with somebody who had tested positive for COVID-19, how likely are you to follow advice to self-isolate for 14 days even if you didn’t have any symptoms of COVID-19 yourself?

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* 9. If you have taken a COVID-19 test, please tell us about your experience.

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* 10. What is your gender?

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* 11. What is your age?

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* 12. Which race/ethnicity best describes you?

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* 13. Is there anything else you would like to add?

We are collecting this data so we can make sure that we hear from all sections of the community and we really value you taking the time to complete what you’re comfortable with. If you would like to discuss your experience further, please feel free to contact us by emailing info@healthwatchkingston.org.uk.

While we do not process complaints ourselves, we can offer signposting and advice in relation to your experience of health and social care locally

YOUR CONSENT TO HELP US

We would like to find out about your experience and views of the Covid-19 Test and Trace process. A report will be produced on our findings. This will not include your name and we will keep the information you share with us (your data) confidential.

Your information will be used and stored for the purpose of this project, and in accordance with the Healthwatch Kingston upon Thames’ Privacy Policy which can also be provided in paper form on request via this email info@healthwatchkingston.org.uk. This report will be sent to local health and social care decision makers to help improve NHS and social care services.

We will publish this report on our Healthwatch Kingston website and Healthwatch England who use the anonymised report findings in their national work.

The information you share with us is stored on Survey Monkey online and access to it is password protected. You can view the Survey Monkey privacy policy online at: https://www.surveymonkey.co.uk/mp/legal/privacy-policy/

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* 14. I consent to Healthwatch Kingston using and storing my data as outlined above.

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* 15. I would like to sign up to the Healthwatch Kingston e-newsletter for signposting to health and social care services, updates on latest projects, reports and events. By providing my email address below, I consent to it being used for this purpose.

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* 16. I would like to find out more about volunteering with Healthwatch Kingston. By providing my email address below, I consent to it being used for this purpose.

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