2021 Flexible Rental Market Survey

The Flexible Rentals Market Survey, powered by AltoVita with Serviced Apartment News and ShortTermRentalz, aims to identify current sentiment in the market, the impacts of COVID-19 on housing inventory, future inventory strategies, and evolving guest experience expectations. The results of this survey will be released to the public.

Question Title

* 1. Number of units under management

500+

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 2. In how many cities do you operate?

10+

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 3. What is your current business model?

Owner

Operator - Master lease

Operator - Revenue sharing model

Other (please specify)

Question Title

* 4. Impacts of COVID-19 - Have you seen a change of inventory since March 2020?

-50% (divided by 2)

same

+100% (double)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 5. Have you seen changes in inventory type available?

Yes

Question Title

* 6. If Yes, how?

Question Title

* 7. Have you updated the prices?

-50% (divided by 2)

no changes

+100% (double)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 8. What are the top actions you are doing to serve the increased of demand for cancellation flexibility

Flexible cancellation policy

Check-In Date Flexibility

Minimum stay requirement Reduction

Early Departure Flexibility

I don’t see an increased of demand for cancellation flexibility

Other (please specify)

Question Title

* 9. How much has COVID caused a change in your workforce?

-100% (no workforce)

no change

+100% (double)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 10. What percentage of your workforce will be hired back?

50%

100% (all of them)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 11. Are you seeing an increased demand for extended stays?

Yes

Question Title

* 12. If yes, what are you doing to service those needs?

Question Title

* 13. Are you seeing an increased demand for large spaces?

Yes

Question Title

* 14. If yes, what are you doing to service those needs?

Question Title

* 15. What are the top actions you are doing to serve the increase of demand for work from home amenities?

high-speed Wi-Fi

laptop-friendly surfaces

printers

coffee machines

in-home entertainment.

desk/chair

I don’t see an increased of demand for work from home amenities

Other (please specify)

Question Title

* 16. What lease structure would suit Work from Anywhere?

Weekly

Monthly

Yearly

2-3 year

Question Title

* 17. What are you doing to service the increase demand for enhanced safety and security features?

Contactless check-in

Contactless technology

Greater cleaning protocols

I don’t see an increased need for safety & security features

Other (please specify)

Question Title

* 18. How has it been to acquire new inventory in the last year?

Not difficult at all

same

Very difficult

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 19. Has it taken more or less time than usual to acquire new inventory in the last year?

more time

same amount

less time

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 20. What type of inventory have you acquired in the last year

Master leases

Commercial rental

Acquisition

Rev-share

Other (please specify)

Question Title

* 21. Have you invested in new technology in the last year?

Contactless entry

Property Management system

API connections to other services

New Hardware

People Management Software

Accounting systems

Customer relationship management tools

No technological investment

Other (please specify)

Question Title

* 22. Have you seen an uptick in demand so far in 2021?

Very little

the same

A lot

Clear

i We adjusted the number you entered based on the slider’s scale.