UCLPartners Introduction to Quality Improvement online modules assessment

About the assessment

To receive a certificate you are required to complete the assessment and pass by a minimum 70%.

Please note, certificates are sent at the end of each month.

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* 1. The IHI model for improvement consists of two parts and three fundamental questions. What are the three questions?

How will we know a change is an improvement?

Do you want to improve your services?

What change can we make that will result in improvement?

Is our improvement worth testing?

PDSA cycles

What are we trying to accomplish?

How can we measure our improvement?

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* 2. Please confirm what two AIM statements are SMART?

All new COPD referrals to respiratory clinic must have an appointment within two weeks of referral

Reduce the number of four hour breaches by 50% in X ED by 6 months

Lose 10lbs by six months

Reduce patient falls by next month on A ward

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* 3. What is a driver diagram?

A diagram of a process or pathway

A plan for your QI project in a visual and effective diagram

A diagram to gain an understanding of your stakeholder

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* 4. Why do we measure? (tick appropriate)

To assess current performance

To understand if a change is an improvement

To spot and understand variation

To help us tell an improvement story

For progress and sustainability

For fun

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* 5. A process measure is directly linked to your aim

True

False

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* 6. A shift is ≥ six consecutive data points above or below the median

True

False

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* 7. What does PDSA stand for?

People Do Study Act

Plan Do Study Act

Plan Do Steer Archive

Plan Develop Steer Act

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* 8. Why use PDSA cycles? Tick all that apply

Learn about your change idea

Understand impact

Understand variation

Reduce anxiety

Provides opportunities for you to adapt and re-test

Allows one person to decide how to improve

Failures are small, so “damage” is limited

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* 9. What did you enjoy most when completing the online modules?

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* 10. How could the online modules be improved?

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* 11. Since completing this course, (please tick one)

My skills and knowledge have improved significantly

My skills and knowledge have improved slightly

My knowledge has neither improved or decreased since completing this course

I have not learnt anything from completing this course.

Other (please specify)

UCLPartners Introduction to Quality Improvement online modules assessment

About the assessment

Question Title

* 1. The IHI model for improvement consists of two parts and three fundamental questions. What are the three questions?

Question Title

* 2. Please confirm what two AIM statements are SMART?

Question Title

* 3. What is a driver diagram?

Question Title

* 4. Why do we measure? (tick appropriate)

Question Title

* 5. A process measure is directly linked to your aim

Question Title

* 6. A shift is ≥ six consecutive data points above or below the median

Question Title

* 7. What does PDSA stand for?

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* 8. Why use PDSA cycles? Tick all that apply

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* 9. What did you enjoy most when completing the online modules?

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* 10. How could the online modules be improved?

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* 11. Since completing this course, (please tick one)

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* 12. Would you recommend UCLPartners QI modules to colleagues?

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* 13. Please provide your full name and work email address where you want us to send the certificate to

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* 14. Organisation name