Welcome to the Big Conversation

• Thank you for joining the Big Conversation
• Please do not fill in the survey more than once
• When we say ‘support’ we mean any help that people get to do things during the day
• The survey is not just about Council day centres – it covers all daytime services and supports
• The questions are broad so they can cover the views of lots of different people
• You don’t need to answer any question that is too hard or does not apply to you
• Use the ‘anything else’ to tell us anything you think the questions have missed
• You can fill in the survey for yourself or help another person to fill it in
• If you decide to do one survey as a group then this must be the views of the whole group
• Do not share your name or any information that might identify you or anyone else
• Thank you. Now here are the questions:

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* 1. Type of organisation

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* 2. Size of organisation

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* 3. Do you offer your services in Merton or outside or both?

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* 4. What type of day services or supports do you provide? Please be broad and use key words such as "We run a day centre" or "Supported employment" or similar

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* 5. Who do you provide daytime services and supports to?

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* 6. In a sentence or two share the values that drive the services and supports you offer?

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* 7. Broadly what activities or opportunities do you offer people?

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* 8. What impact has the Covid 19 pandemic had on the services and supports that you offer?

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* 9. What outcomes does your service consistently achieve for the people you support?

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* 10. How well do you think your service helps people use what they are good at?

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* 11. How attractive do you think your service is to new people and their families, especially young people?

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* 12. What could you do to make it more attractive? e.g ensure more, or different people want to use it?

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* 13. What services and supports do people and their families tell you are missing in Merton?

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* 14. What are your main barriers to doing things differently or better?

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* 15. Anything else you want to tell us?

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