2018 Ramp Operations Survey (Contracts, Service Capture & Billing)

Managing contracts

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* 1. In what country are you based?

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* 2. Which of the following tools do you use to manage your aviation contracts? (Please tick all that apply)

3rd party software solution

Internally developed software solution

Proprietary system e.g. Spreadsheets

Paper based system

Other (please specify)

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* 3. On average how much time is spent setting up a complex contract?

Less than 1 hour

1 - 2 hours

3 - 4 hours

5 - 6 hours

7 - 8 hours

More than 1 day

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* 4. Does your current solution meet your automation requirements?

Yes

No