Welcome to the Big Conversation

• Thank you for joining the Big Conversation
• Please do not fill in the survey more than once
• When we say ‘support’ we mean any help that people get to do things during the day
• The survey is not just about Council day centres – it covers all daytime services and supports
• The questions are broad so they can cover the views of lots of different people
• You don’t need to answer any question that is too hard or does not apply to you
• Use the ‘anything else’ to tell us anything you think the questions have missed
• You can fill in the survey for yourself or help another person to fill it in
• If you decide to do one survey as a group then this must be the views of the whole group
• Do not share your name or any information that might identify you or anyone else
• Thank you. Now here are the questions:

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* 1. Type of organisation

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* 2. Size of organisation

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* 3. Do you offer your services in Merton or outside or both?

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* 4. What type of services or supports do you provide? Please be broad and use key words such as "We run a care home" or "We support people in their own homes" or similar

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* 5. Who do you provide services and support to?

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* 6. Which day services or opportunities do the people you support access?

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* 7. In a sentence or two share the values that drive the services and supports you offer?

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* 8. Thinking about daytime support - what is important to the people you support?

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* 9. Thinking about daytime support - what is important to you and your service?

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* 10. How do current day services and opportunities complement what you offer?

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* 11. How well do current day services and opportunities complement what you offer?

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* 12. How do day services make what you offer more difficult?

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* 13. What services and supports do people and their families tell you are missing in Merton?

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* 14. Anything else you want to tell us?

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