Please help us to plan and improve the services we offer to carers by telling us what you think about the quality of information and support you have received and your priorities for future services from the Carers Centre in Falkirk and Alloa.  This survey is anonymous and will take only a few minutes to complete.

Question Title

* 1. Please rate any of the services below that you have used in the last 12 months

  Excellent Good Satisfactory Unsatisfactory N/A
Individual (one to one) support / information
Regular Carer Groups
Care with Confidence Information Sessions
Carer Involvement Opportunities (including Carers Forum, Consultations, Focus Groups)
Other Activities (including outings, pampering, breaks)
Newsletter
Website / Twitter / Facebook

Question Title

* 2. As a result of your contact with the Carers Centre, please indicate any improvements you experienced in any of the areas below

  Improvement No Change Worse
Health & Wellbeing (eg you felt more relaxed, less isolated, less stressed, had a break)
Confidence in Caring (eg you felt better informed, more able to cope, better supported)
Life Outside Caring (eg you made new friends, enjoyed a new activity, were helped to access work, leisure or education activities)
Economic Wellbeing (eg you were helped to access benefits, you saved money, you were able to do something you could not normally afford)
Involvement (eg you were able to 'have your say', you were consulted about your views)

Question Title

* 3. Approximately how often did you have contact with any part of our service in Falkirk district or Clackmannanshire in the last 12 months?

  Never Once Occasionally
(up to five times)
Regularly
(more than 5 times)
Falkirk
Clackmannanshire

Question Title

* 4. Please indicate below, your age range and the age range of the person (people) you care for (up to 2 people)

  Under 16 years 16-25 years 26-64 years 65 + years
Your age range
The age range of the person you care for 1
The age range of the person you care for 2

Question Title

* 5. Going forward, how important are the following for you as a carer

  Very Important Fairly Important Not Important
Individual (one to one) information / support
Regular carer groups
Care with Confidence Information Sessions
Carer Involvement Opportunities
Other Support Activities
Newsletter
Website / Facebook / Twitter

Question Title

* 6. Please use the space below to tell us anything else about your experience of using Carers Centre services including, for example, your contact with staff, our premises, or the timing and organisation of events or activities you participated in.

Question Title

* 7. Please use the space below for any comments or suggestions on how we can make our services better for you or for carers in general..

As survey responses are anonymous, we will not be able to reply to individual comments.  Please add your contact details if any of your comments require a response. The closing date for this survey is Friday 9 December 2016.  Thank you for helping us to improve our services for carers by taking the time to complete this survey.

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