A Crisis Café for Sutton

A Crisis Café is a safe, welcoming space where people can go outside of normal working hours, instead of A&E or other urgent services, if they are feeling emotionally distressed or experiencing severe mental health difficulties - a ‘mental health crisis’.

The NHS Sutton commissioners are working with Sutton Mental Health Foundation to look at setting up a pilot Crisis Café in Sutton.  It is really important that we hear the views of people who might use this service as to what they would find useful and what might help them in a mental health crisis.

If you could take 5 minutes to answer a few short questions we’d be very grateful.  All your answers will be completely anonymous and treated in confidence; we will only use this information to inform our plans for the Crisis Café in Sutton.

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* 1. Do you think a Crisis Café is needed in Sutton?

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* 2. What sort of help should the Sutton Crisis Café offer to people in crisis?

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* 3. Where should the Crisis Café be located? (please tick all that apply)

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* 4. What sort of facilities should the Crisis Café provide? (please tick all that apply)

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* 5. What mental health services would you like to see offered at the Crisis Café? (please tick all that apply)

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* 6. The pilot Crisis Café is likely to be open 2 or 3 evenings a week.  When do you think would be the most useful times for it to be open? (please tick 3)

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* 7. if the Crisis Café were open 5 hours a night, what would be the most helpful opening hours?

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* 8. Some people feel the name "crisis café " does not explain what the service is about.  Should we call it a crisis café or something else?

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* 9. If you were experiencing a mental health crisis what would put you off using the Crisis Café?

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* 10. Do you have any concerns about the opening of a Crisis Café service in Sutton (please explain)

We'd be grateful to hear of any experience you may have had of finding help in a personal mental health crisis. We will treat anything you tell us in complete confidence and use it only for the purpose of this survey.

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* 11. When you experienced a mental health crisis in the past, where did you find help?

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* 12. What did you find helpful at this time?

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* 13. What did you find unhelpful at this time?

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* 14. Do you think an early intervention via a Crisis Café could have prevented hospital admission?

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* 15. Roughly when was this experience:

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* 16. Do you think if you were in that position again, you would use a Crisis Cafe in Sutton?

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* 17. Why would you want to use a crisis cafe rather than accessing other Mental Health Services (eg GP, Uplift, A&E)? Please explain

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* 18. Please let us know about any other comments you have about setting up a pilot Crisis Cafe in the London Borough of Sutton

Thank you for filling in this survey; your views and comments are very important to us and will be kept anonymously.  If you would be interested in taking part in a dicusssion about what the Sutton Crisis Cafe should offer, please click here https://smhf.org.uk/crisiscafe/
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