Critical Environment Solutions Customer Satisfaction Survey 2018

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* 1. Overall, are you satisfied, dissatisfied, or neither satisfied nor dissatisfied with Critical Environment Solutions Ltd?

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* 2. During the last 12 months, did your goods arrive on time and with adequate packaging?

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* 3. Compared to our competitors, is our product quality better, worse, or about the same?

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* 4. During the last 12 months have you contacted our customer service/sales department?

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* 5. Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied?

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* 6. Compared to our competitors, are product prices higher, lower, or about the same?

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* 7. How likely are you to use Critical Environment Solutions Ltd again in the future?

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* 8. How likely are you to recommend our products and service to others?

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* 9. Overall how would you summarize the following levels of service received from Critical Environment Solutions Ltd

  First Class Above Average Average Below Average Unacceptable N/A
Speed of receiving pricing or quotations
Lead Time to receive goods
Quality of paperwork
Technical support and production recommendation
Quality of company website
Ability to track or progress order

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* 10. Please tick if you were aware of the following Cleanroom services provided by CES

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