Priory Urgent Care Centre Patient Feedback

Priory Urgent Care Centre opened on November 7th 2016. All urgent (same day) appointments for patients of Lavender Grove Surgery, Cherry Street Surgery, and Priory Medical Centre will be provided from this Centre.

In addition to enhancing the urgent services we can offer, we hope this will decrease waiting times and enable more routine GP appointments to be offered at our West side sites.

We would welcome your feedback on your experience of the new service and would appreciate you taking the time to complete the following short survey.

Question Title

* 1. What is your usual surgery?

Priory Medical Centre

Lavender Grove

Cherry Street

Other (please specify)

Question Title

* 2. How did you get to Priory Urgent Care Centre?

Car

Taxi

Public Transport

Bike

Walking

Other (please specify)

Question Title

* 3. Please rate your experience of Priory Urgent Care Centre

	Poor	Below Average	Average	Above Average	Excellent	Not Applicable
The waiting time in the Urgent Care Centre	The waiting time in the Urgent Care Centre Poor	The waiting time in the Urgent Care Centre Below Average	The waiting time in the Urgent Care Centre Average	The waiting time in the Urgent Care Centre Above Average	The waiting time in the Urgent Care Centre Excellent	The waiting time in the Urgent Care Centre Not Applicable
The manner of your Urgent Care Clinician	The manner of your Urgent Care Clinician Poor	The manner of your Urgent Care Clinician Below Average	The manner of your Urgent Care Clinician Average	The manner of your Urgent Care Clinician Above Average	The manner of your Urgent Care Clinician Excellent	The manner of your Urgent Care Clinician Not Applicable
Was the issue you attended for addressed to your satisfaction?	Was the issue you attended for addressed to your satisfaction? Poor	Was the issue you attended for addressed to your satisfaction? Below Average	Was the issue you attended for addressed to your satisfaction? Average	Was the issue you attended for addressed to your satisfaction? Above Average	Was the issue you attended for addressed to your satisfaction? Excellent	Was the issue you attended for addressed to your satisfaction? Not Applicable

Question Title

* 4. Please rate your overall experience of Priory Urgent Care Centre

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

If you have any further feedback, please use the comment box below.