Service Satisfaction

We are carrying out a survey of the service provided by our Planning Team to find out how satisfied our customers are. We will use the information you provide to find out how we can improve the service we offer. Your feedback is important to us so please take a few minutes to fill in the survey and let us know what you think.

Question Title

* 1. If you wish, please enter your address here:

Question Title

* 2. Please select the option that describes how satisfied you were in relation to each statement below:

  Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Don't know / Not applicable
With the information provided on the planning process
That the information given was accurate and easy to understand
With the time taken for your enquiry to be dealt with
With ease of access to the services offered
With the help or advice given to submit your application
With being kept informed about the progress of your application
With being treated in a polite and friendly manner
With your overall experience with any member of staff
With how fairly you were treated
Overall, satisfaction with the service received