Member Survey

Your views matter.  Please help us by taking part in our member survey.
Member feedback is important and helps us improve our services.
This survey should only take you a few minutes to complete. 
All entries received by 11:59pm on 28th February 2022 will be entered into our FREE prize draw & 1 lucky member will win a £200 gift card.  Good luck!

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* 1. How do you find the Penny Post team?

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* 2. How would you rate the quality of service from Penny Post Credit Union?

  Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Not applicable
Service by telephone
Service by email
Service by SMS text message
Service by Nivo (instant secure messaging)
Overall service

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* 3. How responsive have we been to your questions?

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* 4. When you contact us, is your query dealt with right first time?

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* 5. How likely is it that you would recommend Penny Post Credit Union Ltd. to a friend or colleague?

Not at all likely
Extremely likely

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