Customer Service Award

Are you the store that excels in customer service in the retail environment? The store that demonstrates true commitment to the customer and exceeds customer expectation.

*Shortlisted nominees in this category will go forward to a Public Vote*

* 1. Please Enter Contact Information

* 2. How do you monitor customer satisfaction? (200 words max)

* 3. How does this impact on service delivery? Provide examples of changes that have been made as a result of customer feedback. (200 words max)

* 4. What training do you offer to staff to improve customer service? (200 words max)

* 5. How does your team ‘wow’ in terms of customer service? (200 words max)

* 6. Completed on

Date / Time

* 7. Completed by