Healthwatch Lewisham COVID-19 Vaccination Survey

Share your experiences of receiving the COVID-19 vaccination

The NHS is currently delivering the largest vaccination programme in its history with the vaccine now being offered across south east London to those most at risk of the virus. Healthwatch Lewisham wants to understand the experiences of Lewisham residents when receiving their COVID-19 vaccination. All responses are anonymous and the information will be shared with Lewisham Council and NHS South East London Clinical Commissioning Group to inform the local vaccination programme.

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* 1. Do you live or work in the London Borough of Lewisham?

Yes

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* 2. Have you or a family member/someone you care for received a COVID-19 vaccination?

Myself

Family member

Someone I provide care for (paid/domiciliary carer)

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* 3. Were you/they hesitant about being vaccinated?

Yes

Other (please specify)

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* 4. If yes, what encouraged you/them to be vaccinated?

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* 5. Is this experience about a first or second COVID-19 vaccination appointment?

First

Second

Both (relating to both experiences at the same service)

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* 6. When did you receive your vaccination?

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* 7. Where did you receive your vaccination? Please provide the name of the service (E.g. University Hospital Lewisham)

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* 8. How likely are you to recommend this service to friends and family?

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* 9. If you were to rate your experience from 1-5 (1 being terrible and 5 being excellent) how would you rate the vaccination appointment?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. How would you rate the following aspects from 1-5? Where 1 is terrible and 5 is excellent.

	1	2	3	4	5
Getting an appointment	Getting an appointment 1	Getting an appointment 2	Getting an appointment 3	Getting an appointment 4	Getting an appointment 5
Communication	Communication 1	Communication 2	Communication 3	Communication 4	Communication 5
Social distancing at the venue	Social distancing at the venue 1	Social distancing at the venue 2	Social distancing at the venue 3	Social distancing at the venue 4	Social distancing at the venue 5
Waiting times	Waiting times 1	Waiting times 2	Waiting times 3	Waiting times 4	Waiting times 5
Infection control	Infection control 1	Infection control 2	Infection control 3	Infection control 4	Infection control 5
Staff attitudes	Staff attitudes 1	Staff attitudes 2	Staff attitudes 3	Staff attitudes 4	Staff attitudes 5
Quality of care	Quality of care 1	Quality of care 2	Quality of care 3	Quality of care 4	Quality of care 5

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* 11. Thinking about the above ratings. Please tell us more about your experience.

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* 12. Would you like to share any further comments?

This demographic information is being gathered so that we can better understand whether our communities are having different experiences of being vaccinated.

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* 13. What is your gender?

Other (please specify)

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* 14. What is the first part of your postcode? i.e. SE8, SE6

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* 15. How would you describe your sexual orientation?

Other (please specify)

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* 16. Which age group are you in?

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* 17. What is your ethnicity?

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* 18. What is your religion?

Other (please specify)

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* 19. Do you consider yourself to have any of the following?

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* 20. What is your marital status?

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* 21. Are you a carer?

Yes

Prefer not to say