Innovation and Technology Award

The winner of this award delivers store services in an innovative way.

The judges are looking for a store that is changing customer interaction through technology and ensuring the customer journey from online to store is seamless. From technology to in-store processes and the launch of new products, this award recognises those who have put innovative practices in place for the benefit of customers, staff and the business alike.

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* 1. Please Enter Contact Information

Which 3 innovative processes do you consider having played a major role in the improved success of the business in the last 12 months? (200 words max)

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* 2. Which 3 innovative processes do you consider having played a major role in the improved success of the business in the last 12 months? (200 words max)

Provide evidence of improved customer satisfaction as a result of changing technology. (200 words max)

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* 3. Provide evidence of improved customer satisfaction as a result of changing technology. (200 words max)

What involvement do staff have in terms of forward thinking and the introduction of innovative products and processes? (200 words max)

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* 4. What involvement do staff have in terms of forward thinking and the introduction of innovative products and processes? (200 words max)

What impact do you think the launch of new technology solutions will have on the future of your store? (200 words max)

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* 5. What impact do you think the launch of new technology solutions will have on the future of your store? (200 words max)

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* 6. Completed on

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* 7. Completed by

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