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Job Description
The head barista at our new espresso bar in the Jewellery Quarter is solely responsible in delivering a positive environment, which provides a fast, efficient, and friendly service ensuring a total quality experience for our customers.

Responsibilities:
• Upholding high quality delivery and presentation of product
• Continue coffee theory and education and uphold standards
• Remain familiar with retail offerings and full product line up
• Upholding Quarter Horse ethos and reinforcing systems of operation
• Interacting with customers to ensure they have an amazing experience
• Ensure we maintain our standards of cleanliness and service
• Proactively engage in social media and creative marketing ideas
• Ensuring all stock taking is performed accurately and on time, with comprehensive ordering
• Rotation of stock and perishable items, as well as instilling this to other staff members
• Ensure all checklists are completed correctly
• Help with the running of events when needed
• Ensuring adherence to health and safety guidance including food storage
• Administration required for the fulfilment of these tasks

Skills & Qualifications:
• Previous café and coffee experience essential
• Strong organisational skills
• Food Hygiene Certification
• Leadership skills
• Ability to work under pressure
• Exceptional customer service skills

Location & Hours:
• Quarter Horse Coffee Roasters, Kenyon Street, Jewellery Quarter, Birmingham.
• Working up to 40 hours a week
• Working week Monday - Saturday
• £12.50p/h
• Start date: January 4th 2023

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* 1. Please enter your personal information below

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* 2. Are you currently employed?

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* 3. Are you available for full time employment?

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* 4. Can you work weekends?

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* 5. Our working hours range from 06:00 - 15:00, is this acceptable for you?

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* 6. The required start date for this role is 4th January 2023 - are you able to start on this date?

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* 7. How long would your commute to work be?

It is helpful to know your travel time in the unlikely event that we need to call in staff at short notice.

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* 8. Are you eligible to work in the U.K.?

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* 9. Please provide your reference details below (1 of 2)

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* 10. Please provide your reference details below (2 of 2)

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* 11. Are you happy for us to contact your current employer?

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* 12. Please provide your current employer's details

We will not contact your current employer if you have indicated so above but it is helpful for us to know where you are currently working.

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* 13. Do you have any experience of working in customer service?

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* 14. Have you ever worked in the food and beverage or service industry? If so, please give a brief description?

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* 15. Have you ever worked in the coffee industry? If so please give a brief description?

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* 16. Have you ever been responsible for cashing out tills as part of your work duties?

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* 17. Which of these tasks would you be willing to perform as part of your duties?

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* 18. Please indicate which of these tasks you not be prepared to perform as part of your daily duties?

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* 19. Do you brew coffee at home?

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* 20. Is there anything else you would like us to know about you?

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* 21. Do you have any questions for us?

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* 22. Please upload your C.V.

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* 23. Upload your cover letter (Optional)

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* 24. Additional links (Optional)

Due to the high volume of applications, we only respond to applicants we wish to move to the next level of the hiring process. We do not accept messages on social media regarding the hiring process.

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