Exit Patient Telephone and Accurx Access March 2023 Patient Access Thank you for taking the time to complete the survey. Information is being gathered about how patients contact the surgery and what is the best method of communication Question Title * 1. What is your preferred method of contacting the surgery Telephone Accurx triage link In person In writing Question Title * 2. If you answered you contact the surgery by telephone how long did you have to wait for your call to be answered?. 0-10 minutes 10-20 minutes 20+ minutes Question Title * 3. How satisfied were you with the Telephone system Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 4. If you used the Accrux Triage service how long did you have to wait for a response 2 hours 6 hours 24 hours 48 hours or more Question Title * 5. How satisfied are you with the Accrux Triage System Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 6. How would you like to find out about practice news and updates Newsletter Practice Website Facebook Text messages Question Title * 7. How do you think the Practice could improve access Question Title * 8. Please state your age 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 9. What is your sex Male Female other Done