Rapid Response Feedback Survey

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* 1. Please state your Name.

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* 2. Please state the Site Name.

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* 3. Please state the Contract Number.

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* 4. Please score the following questions on a scale from 1 (Poor) to 5 (Excessive).

	1	2	3	4	5
How Beneficial did you/your team find the NorDan UK meeting your first delivery?	How Beneficial did you/your team find the NorDan UK meeting your first delivery? 1	How Beneficial did you/your team find the NorDan UK meeting your first delivery? 2	How Beneficial did you/your team find the NorDan UK meeting your first delivery? 3	How Beneficial did you/your team find the NorDan UK meeting your first delivery? 4	How Beneficial did you/your team find the NorDan UK meeting your first delivery? 5
How Beneficial did you/your team find this toolbox talk training?	How Beneficial did you/your team find this toolbox talk training? 1	How Beneficial did you/your team find this toolbox talk training? 2	How Beneficial did you/your team find this toolbox talk training? 3	How Beneficial did you/your team find this toolbox talk training? 4	How Beneficial did you/your team find this toolbox talk training? 5
How did you find the frequency of site climate scans which were undertaken?	How did you find the frequency of site climate scans which were undertaken? 1	How did you find the frequency of site climate scans which were undertaken? 2	How did you find the frequency of site climate scans which were undertaken? 3	How did you find the frequency of site climate scans which were undertaken? 4	How did you find the frequency of site climate scans which were undertaken? 5
How would you score the handover from site to the Rapid Response Service team?	How would you score the handover from site to the Rapid Response Service team? 1	How would you score the handover from site to the Rapid Response Service team? 2	How would you score the handover from site to the Rapid Response Service team? 3	How would you score the handover from site to the Rapid Response Service team? 4	How would you score the handover from site to the Rapid Response Service team? 5
How would you score the Rapid Response Service team with assistance and support when ordering replacement parts/products?	How would you score the Rapid Response Service team with assistance and support when ordering replacement parts/products? 1	How would you score the Rapid Response Service team with assistance and support when ordering replacement parts/products? 2	How would you score the Rapid Response Service team with assistance and support when ordering replacement parts/products? 3	How would you score the Rapid Response Service team with assistance and support when ordering replacement parts/products? 4	How would you score the Rapid Response Service team with assistance and support when ordering replacement parts/products? 5

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* 5. Please score the following questions on a scale from 1 (Poor) to 5 (Excellent).

	1	2	3	4	5
How beneficial did you find the Climate Scans and Tool-box Talks provided?	How beneficial did you find the Climate Scans and Tool-box Talks provided? 1	How beneficial did you find the Climate Scans and Tool-box Talks provided? 2	How beneficial did you find the Climate Scans and Tool-box Talks provided? 3	How beneficial did you find the Climate Scans and Tool-box Talks provided? 4	How beneficial did you find the Climate Scans and Tool-box Talks provided? 5
Based on your overall experience how would you score the Service you received from the NorDan UK site and Service teams?	Based on your overall experience how would you score the Service you received from the NorDan UK site and Service teams? 1	Based on your overall experience how would you score the Service you received from the NorDan UK site and Service teams? 2	Based on your overall experience how would you score the Service you received from the NorDan UK site and Service teams? 3	Based on your overall experience how would you score the Service you received from the NorDan UK site and Service teams? 4	Based on your overall experience how would you score the Service you received from the NorDan UK site and Service teams? 5

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* 6. Please provide any additional comments.