NATIONAL CARE ASSOCIATION is delighted to launch our quest to find the 2019 ‘Member of the Year’.

We are searching for change and improvement; big or small, that has been sustainable and benefited those in or around your care service; staff, service users and relatives. Have you;

· implemented innovative ideas?

· initiated sustainable change?

· provided exceptional care?

· turned-around your care service?

· positively improved ethos / culture?

Deadline for entries: Friday 18th October

By entering you are agreeing to be contacted by phone if the NCA require further details regarding your entry. Case studies may be anonymised and published within our Annual Members Newsletter.

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* 1. Your information

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* 2. Company Information

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* 3. Case Study: Please provide details (no more than 500 words) of the change and improvement made within your care service.

Please remember to detail examples of; exceptional care, innovation and sustainable change as well as the impact this has had on individuals in and around your care service.

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* 4. How did you hear about NCA's member of the year?