Face coverings: What affects your behaviour in a retail consulting environment?

This study is being conducted by the Institute of Occupational Medicine (IOM) and aims to identify the factors that influence the wearing of face coverings and their effectiveness among both workers and members of the public in the retail sector. This study is part of Theme 3 within the PROTECT COVID-19 National Core Study, further information on which can be found here.

This survey will explore your knowledge, attitudes and practices concerning the wearing of face coverings within retail consulting environments (such as consultation rooms at pharmacies and beauty salons) where personal services are delivered away from the busy shop floor and in close proximity to members of the public. Your participation in this survey is entirely voluntary and your responses will remain anonymous within the analysis and reporting of findings.

The survey should take you anywhere from 2 to 15 minutes to complete.

Further information about participating in this study can be found within the participant information sheet along with details of IOMs privacy notice for research participants.

Following completion of the online survey you will be invited to enter a free prize draw with a chance to win a £10, £25 or £50 retail voucher. Entry into the draw is voluntary and will not affect your anonymity.


You are not required to provide any personally identifiable information when completing the online survey. Your completion of this survey implies your consent to participate and for your anonymised data to be used as described within the participant information sheet. After this point, it will not be possible for you to withdraw your data from the analysis.

Please click next below to complete the survey.

Thank you!