Virtual Visiting Survey

The purpose of this survey is to collect feedback about the use of the Virtual Visiting service within the Trust. This survey should take about 5 minutes to complete on average.

We would appreciate any feedback you can provide so that we can keep improving the service and continue to help patients keep in contact with the people who matter to them.

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* 1. Are you a

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* 2. Which ward are you or your relative on?
(Please include the ward number and site e.g. Ward 1 Princess Royal Hospital, Ward 25 Royal Shrewsbury Hospital).

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* 3. Which app(s) were used for the call(s)?

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* 4. Did you experience any technical difficulties during the call(s)?

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* 5. What went well with the Virtual Visit?
(Consider the difference this has made to you or others including patients, relatives or staff).

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* 6. What could have been better?
(Consider any technical difficulties or issues arranging the call and consider how the experience could have been improved for you or others, including patients, relatives or staff).

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* 7. How likely are you to consider using the Virtual Visiting service again?

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* 8. Do you have any other comments?

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* 9. Are you happy for your comments to be passed on anonymously to our Communications Department, who may share it in our staff newsletter or in public forums?

Thank you for completing this survey!
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