After an appointment with a specialist or surgery it is often necessary to arrange follow-up outpatient appointments for ongoing care.

Personalised follow-up describes when a patient’s follow-up care is tailored to their individual clinical needs, circumstances and preferences.

Types of personalised follow up include:

Patient Initiated Follow-Up – Patient initiates an appointment when they need one, based on their symptoms and individual circumstances.

Remote monitoring – The clinical team initiate an appointment based on clinical information obtained through monitoring the patient’s condition

Open access care – Patient has an agreed schedule of appointments, but can also initiate contact with the service where needed

These models can be used on their own, or in combination depending on the individual needs of the patient.

We would really value your feedback on your experience of your personalised follow-up  to help us identify how we can improve the service for other patients.  All responses are completely anonymous and should take no more than 5 minutes to complete.
By completing this questionnaire you agree to your responses being processed in the USA, being accessible to Trust Library staff as administrators of the Survey Monkey account, and being collated, stored and analysed by the Personalised Follow Up project team.

To help the Trust comply with Data Protection legislation please do not include any personally identifiable information, apart from staff names, in any of the comments boxes below.

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* 2. Did you understand the explanation from your clinician regarding your follow-up care plan?

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* 3. Regarding the information given to you:

  Yes No Don't know
Were you given a card with contact details on?
Did you know who to contact if you lost your card?
Were you given a patient information leaflet?
Were you told where to find information on the patient information app?

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* 4. Did you contact us for an appointment or advice during the time specified by your consultant?