The government recently published its National Bus Strategy for England called ‘Bus Back Better’. The strategy requires Local Authorities to work with bus operators to create plans for improving their local bus services and encouraging more people to use them. The strategy comes with the promise of £3 billion in funding across England to support this. Southampton City Council intends to bid for funding to be used locally.

In response to the National Bus Strategy, we will be drafting a Bus Service Improvement Plan (BSIP) for Southampton, in collaboration with the City’s bus operators, and other stakeholders. We aim to publish the final plan on the council’s website in October 2021.

In drafting the plan, it will be important for us to know what people think would improve local bus services and what would encourage them to use local buses more. We are keen to hear from people who already use buses and from those who currently don’t. We also want to hear from public, private and voluntary organisations who have an interest in local bus services and making them work better.

All the information you give us will be treated as confidential and handled in line with data protection law.  Any comments you provide may be put in our report, but we will make sure you cannot be identified. If you want to talk to us about how we use your information you can email

This consultation closes at midnight on Sunday 5th September 2021.

Your views are important in helping us to shape our plans for bus services, so thank you for taking the time to complete the survey.

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* 1. In what role are you responding to this survey? Please select one option only.

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