Thank you for helping us today. We will be asking a series of questions that will help us improve the experience on our website (

This survey is anonymous so please don’t include personal information. Your identity will be kept hidden, but if you share anything that makes us worried about your safety, and tell us something that means we can identify you, then we may need to tell someone. Find out more about our confidentiality promise.

All questions are optional and there is no pressure to answer questions you do not feel comfortable answering. You can leave the survey at any time.

The information you give us will be shared with an organisation we are working with to improve the Childline website. They will use it to help us understand how you use the website and how we can make it better.

The survey is intended to help us gather your feedback to better understand how the website can help you. You do not have to take part in this survey if you don’t want to, you can return to the Childline website.

Question Title

* 1. Have you visited the website before?

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