The Future of Digital Lending Question Title * 1. Is it a technical challenge to deploy modern Machine Learning models into production for your organisation? Cannot deploy Machine Learning models Difficult to deploy Machine Learning models effectively We have a good model deployment pipeline Question Title * 2. How effective is your model regulatory and governance process? Very effective Works but has challenges Ineffective, takes a lot of time and effort Question Title * 3. How mature is your model monitoring process? Automated monitoring Manual monitoring Developing a process No monitoring Other (please specify) Question Title * 4. Which is the biggest priority for you to focus on improving? Eligibility decisions at the point of onboarding Affordability Originations Fraud decisions at the point of onboarding Customer management and cross sales Collections Analytics dashboards, insights and scorecards Portfolio risk Question Title * 5. Where do you currently find the most friction? Failed IDV Affordability Eligibility Onboarding Question Title * 6. When you look at cost of living, what is your core focus? Portfolio risk Affordability Regulation Market dynamics Credit risk policies Rising delinquencies Question Title * 7. How do you plan on adopting automation, AI and machine learning models? Outsource automation, AI and machine learning with an existing partner Outsource automation, AI and machine learning with a new partner Build in-house AI and machine learning models We have a strategy in place to roll out AI and machine learning for credit decisions but are yet to determine how we implement We have already implemented AI and machine learning for fully automated credit decisions Question Title * 8. What KPIs and outcomes would you expect as a result of a decisioning investment? Question Title * 9. How important is for you to have control over the ability to control decisioning parameters? Very important Quite important Not important Question Title * 10. If you could have one thing given to you that would benefit your decisioning right now, what would it be? Question Title * 11. To validate your response, please tell us your name and company details Name Company Email Address Phone Number Question Title * 12. Are you happy for us to share your details with Experian, so that you can receive their latest research, insights and news? Yes No Done
