EXIT Customer Feedback with KJL IT Management IT Support Review Question Title * 1. Your Name OK Question Title * 2. Company OK Question Title * 3. Ticket Ref (Optional) OK Question Title * 4. How satisfied are you with the handling of your support request? Extremely Satisfied Very Satisfied Somewhat Satisfied Not So Satisfied Not at All Satisfied OK Question Title * 5. Response Speed 0 (100% = Very Happy) 100 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 6. Engineer Helpfulness 0 (100% = Very Happy) 100 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 7. Resolution 0 (100% = Very Happy) 100 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 8. Overall, how would you rate IT Support from Kevin James Ltd? OK Question Title * 9. Do you have any thoughts on how to improve KJL IT Support?? OK NEXT