Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. FOI Satisfaction Survey Question Title * 1. How did you find the service provided by the Freedom of Information team? Poor Satisfactory Good Very Good N/A Quality of service provided Quality of service provided Poor Quality of service provided Satisfactory Quality of service provided Good Quality of service provided Very Good Quality of service provided N/A Timely acknowledgement of request Timely acknowledgement of request Poor Timely acknowledgement of request Satisfactory Timely acknowledgement of request Good Timely acknowledgement of request Very Good Timely acknowledgement of request N/A Timeliness of information provided Timeliness of information provided Poor Timeliness of information provided Satisfactory Timeliness of information provided Good Timeliness of information provided Very Good Timeliness of information provided N/A The degree to which the response answered your request The degree to which the response answered your request Poor The degree to which the response answered your request Satisfactory The degree to which the response answered your request Good The degree to which the response answered your request Very Good The degree to which the response answered your request N/A Clarity of response Clarity of response Poor Clarity of response Satisfactory Clarity of response Good Clarity of response Very Good Clarity of response N/A Overall helpfulness of correspondence and response Overall helpfulness of correspondence and response Poor Overall helpfulness of correspondence and response Satisfactory Overall helpfulness of correspondence and response Good Overall helpfulness of correspondence and response Very Good Overall helpfulness of correspondence and response N/A OK Question Title * 2. If you responded "Poor" to any element of Q1, please advise why: OK Question Title * 3. If any of the information requested was withheld, were you told which exemption(s) had been applied, and why? OK Question Title * 4. Did you receive the information within the 20 working days allowed by the Act? If not, were you advised about the delay and kept suitably informed about your request's progress? OK Question Title * 5. Did you look at our Publication Scheme to try to find the information before making a request? Yes No OK Question Title * 6. Is there anything we could have done to improve the service provided? OK Question Title * 7. Are there any further comments you would like to make? OK DONE
