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* 1. Name of the group / organization

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* 2. Have you set up, or tried to set up a bank account since March 2020?

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* 3. If you have, how would you rate the experience (out of 5 with 5 being excellent)

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* 4. Was the process easy, is there anything that could be done to improve it?

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* 5. What does your organisation most need from an account?

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