House of Memories online shop survey Question Title * 1. Why have you visited the House of Memories website today? General enquiry To find out more about dementia For information about training and/or workshops For information about activities to do at home For more information about activities in the museum To visit the House of Memories online shop For research purposes For educational purposes Other – please comment below Comment OK Question Title * 2. Why have you visited the House of Memories online shop today? To find out more about House of Memories products To purchase a memory box To purchase a memory tree To purchase nostalgia items For research purposes Other – please comment below Comment OK Question Title * 3. Did you find what you were looking for? Yes No – please comment Comment OK Question Title * 4. How satisfied are you with the online shop? Please indicate below: 10 = Very satisfied and 1 = very dissatisfied 10 9 8 7 6 5 4 3 2 1 N/A General design General design 10 General design 9 General design 8 General design 7 General design 6 General design 5 General design 4 General design 3 General design 2 General design 1 General design N/A Layout of information Layout of information 10 Layout of information 9 Layout of information 8 Layout of information 7 Layout of information 6 Layout of information 5 Layout of information 4 Layout of information 3 Layout of information 2 Layout of information 1 Layout of information N/A Amount of product information Amount of product information 10 Amount of product information 9 Amount of product information 8 Amount of product information 7 Amount of product information 6 Amount of product information 5 Amount of product information 4 Amount of product information 3 Amount of product information 2 Amount of product information 1 Amount of product information N/A Ease of use Ease of use 10 Ease of use 9 Ease of use 8 Ease of use 7 Ease of use 6 Ease of use 5 Ease of use 4 Ease of use 3 Ease of use 2 Ease of use 1 Ease of use N/A Time to click through to required page/s Time to click through to required page/s 10 Time to click through to required page/s 9 Time to click through to required page/s 8 Time to click through to required page/s 7 Time to click through to required page/s 6 Time to click through to required page/s 5 Time to click through to required page/s 4 Time to click through to required page/s 3 Time to click through to required page/s 2 Time to click through to required page/s 1 Time to click through to required page/s N/A Payment process Payment process 10 Payment process 9 Payment process 8 Payment process 7 Payment process 6 Payment process 5 Payment process 4 Payment process 3 Payment process 2 Payment process 1 Payment process N/A Product range Product range 10 Product range 9 Product range 8 Product range 7 Product range 6 Product range 5 Product range 4 Product range 3 Product range 2 Product range 1 Product range N/A Price range Price range 10 Price range 9 Price range 8 Price range 7 Price range 6 Price range 5 Price range 4 Price range 3 Price range 2 Price range 1 Price range N/A Comment box Comment box 10 Comment box 9 Comment box 8 Comment box 7 Comment box 6 Comment box 5 Comment box 4 Comment box 3 Comment box 2 Comment box 1 Comment box N/A Comment OK Question Title * 5. Please tell us how you think the online shop could be improved OK Question Title * 6. Please tell us what you think of the product range OK Question Title * 7. Did you make a purchase from the online shop? Yes No – please comment below Comment OK Question Title * 8. Have you attended a House of Memories training session or workshop? Yes No No, but I intend to OK DONE
