This questionnaire is about your view of the information and support services that you accessed through The Pituitary Foundation’s Helpline.

The Pituitary Foundation aims to identify a way of measuring and monitoring the value of our information and support services, by exploring the perceptions of people who use these services. The information you provide will be used to help with developing services in the future. All information you give will be kept confidential.

Please try to answer all questions.

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* 1. Are you a (please tick one)

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* 2. How did you find out about our Helpline services?

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* 3. What type of contact did you have with The Pituitary Foundation? (Please tick one)

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* 4. Why did you contact us? (Please tick all that apply)

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* 5. What type of help did you want to get from the Helpline? (Please tick one)

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* 6. Did you get the help you wanted? (Please tick one)

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* 7. Did you get information/support anywhere else? (Please tick all that apply)

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* 8. Overall, how helpful was the information provided? (Please tick one)

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* 9. Was the Helpline operator polite and professional, and did the Helpline operator listen attentively and offer the support you required?

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* 10. Would you consider ringing/emailing/texting the Helpline again for support/information?

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