What do you wish you had known before re-platforming on to ATG, Hybris, IBM or Magento? Survey

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* 1. What is the name of your current eCommerce platform? Or if re-platforming your chosen new platform?

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* 2. How many years have you been operating on this eCommerce platform?

Less than 6 months

1 - 3 years

3 - 5 years

5 - 10 years

10 years +

Currently re-platforming

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* 3. If you are currently re-platforming, what is your timeframe for completion?

0 - 3 months

3 - 6 months

6 - 12 months

1 - 2 years

2 years +

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* 4. Please list below the top 3 eCommerce platforms you favour or are most interested in?

ATG

Hybris

IBM

Magento

Oracle

Shopify

WooCommerce

Avangate

Demandware

Prestashop

Volusion

Other (please specify)

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* 5. Thinking about the performance of your existing eCommerce platform, or if re-platforming, your preferred platform please rate the following factors from 'extremely poor' to 'extremely good'

	Extremely Poor	Poor	Satisfactory	Good	Extremely Good	N/A
Ease of implementation	Ease of implementation Extremely Poor	Ease of implementation Poor	Ease of implementation Satisfactory	Ease of implementation Good	Ease of implementation Extremely Good	Ease of implementation N/A
Ease of check-out process	Ease of check-out process Extremely Poor	Ease of check-out process Poor	Ease of check-out process Satisfactory	Ease of check-out process Good	Ease of check-out process Extremely Good	Ease of check-out process N/A
Value for money	Value for money Extremely Poor	Value for money Poor	Value for money Satisfactory	Value for money Good	Value for money Extremely Good	Value for money N/A
Overall performance of eCommerce platform	Overall performance of eCommerce platform Extremely Poor	Overall performance of eCommerce platform Poor	Overall performance of eCommerce platform Satisfactory	Overall performance of eCommerce platform Good	Overall performance of eCommerce platform Extremely Good	Overall performance of eCommerce platform N/A
Functionality of platform (i.e. were all your requirements met?)	Functionality of platform (i.e. were all your requirements met?) Extremely Poor	Functionality of platform (i.e. were all your requirements met?) Poor	Functionality of platform (i.e. were all your requirements met?) Satisfactory	Functionality of platform (i.e. were all your requirements met?) Good	Functionality of platform (i.e. were all your requirements met?) Extremely Good	Functionality of platform (i.e. were all your requirements met?) N/A
Post sale support and ongoing account management	Post sale support and ongoing account management Extremely Poor	Post sale support and ongoing account management Poor	Post sale support and ongoing account management Satisfactory	Post sale support and ongoing account management Good	Post sale support and ongoing account management Extremely Good	Post sale support and ongoing account management N/A

If applicable please detail other performance indicators for your existing platform:

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* 6. Overall does your eCommerce Platform deliver on its original promise?

Yes

Currently replatforming

Briefly please support your answer

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* 7. Now please indicate what functionality your existing (or future) eCommerce Platform contains:

launch of local sites

scalability e e.g. in terms of visitors, transactions, revenue growth

support interactive content

omnichannel capability

Other (please specify)

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* 8. Would you recommend your eCommerce Platform?

Yes

Briefly please support your answer

What do you wish you had known before re-platforming on to ATG, Hybris, IBM or Magento?

Please just take 2 minutes to complete this survey.

Question Title

* 1. What is the name of your current eCommerce platform? Or if re-platforming your chosen new platform?

Question Title

* 2. How many years have you been operating on this eCommerce platform?

Question Title

* 3. If you are currently re-platforming, what is your timeframe for completion?

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* 4. Please list below the top 3 eCommerce platforms you favour or are most interested in?

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* 5. Thinking about the performance of your existing eCommerce platform, or if re-platforming, your preferred platform please rate the following factors from 'extremely poor' to 'extremely good'

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* 6. Overall does your eCommerce Platform deliver on its original promise?

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* 7. Now please indicate what functionality your existing (or future) eCommerce Platform contains:

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* 8. Would you recommend your eCommerce Platform?

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* 9. If there were three things you wish you had known about your eCommerce Platform at the time of selection, what would they be?

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* 10. Finally, please provide your email address so we can send you the final survey results and many thanks for your time.