* 1. What is your age group?

* 2. Was your most recent visit your first to UHW?

* 3. Did you know how to get to the clinic/ward before entering the hospital?

* 4. If your answer was “Yes”, how did you know where to go before entering the hospital?

* 5. 4. If your answer was “No”, how did you find your way to the clinic/ward?

* 6. What do you think would be the most useful navigation aid out of the list below? (Please circle only ONE option.)

* 7. If you would like to expand on any of your answers to the questions above, please do so in the comment box below.

We thank you for taking the time to complete this survey. Your comments will help us make it easier for patients to find their way around the hospital in the future.