Customer satisfaction survey

We are always looking for ways to improve our service provision. Your opinions are very valuable to us,and we appreciate you giving us your time in this short survey.

Question Title

* 1. How well do you feel we communicate with you?

Very Poor

Poor

Fair

Good

Very Good

Very Poor

Poor

Fair

Good

Very Good

Question Title

* 2. How easy is it to contact us?

Very Poor

Poor

Fair

Good

Very Good

Very Poor

Poor

Fair

Good

Very Good

Question Title

* 3. How professional are our technicians?

Very Poor

Poor

Fair

Good

Very Good

Very Poor

Poor

Fair

Good

Very Good

Question Title

* 4. How professional are we on the telephone?

Very Poor

Poor

Fair

Good

Very Good

Very Poor

Poor

Fair

Good

Very Good

Question Title

* 5. Do you feel valued as a customer?

Not valued at all

Somewhat valued

Fairly valued

Well valued

Very valued

Not valued at all

Somewhat valued

Fairly valued

Well valued

Very valued

Other (please specify)

Question Title

* 6. Overall, how happy are you with Natural Generation?

Very unhappy

Unhappy

Fairly happy

Happy

Very happy

Very unhappy

Unhappy

Fairly happy

Happy

Very happy

Question Title

* 7. How likely are you to recommend us to a friend?

Very unlikely

Not likely

Maybe

Likely

Very likely

Very unlikely

Not likely

Maybe

Likely

Very likely

Customer satisfaction survey

Question Title

* 1. How well do you feel we communicate with you?

Question Title

* 2. How easy is it to contact us?

Question Title

* 3. How professional are our technicians?

Question Title

* 4. How professional are we on the telephone?

Question Title

* 5. Do you feel valued as a customer?

Question Title

* 6. Overall, how happy are you with Natural Generation?

Question Title

* 7. How likely are you to recommend us to a friend?

Question Title

* 8. Any suggestion for how we can do better?