Keeping Pace with Compliance: a Short Survey

Compliance requirements on financial institutions are becoming increasingly complex, with a greater need to solve multiple variables simultaneously whilst leveraging automation.

As a compliance professional, FullCircl is inviting you to complete a short survey to hear your unique perspective on the evolving compliance landscape.

This anonymous survey will take no longer than 5 minutes to complete and your input will help us to better serve compliance professionals like you.

By completing this survey, you will also have the opportunity to win a Fortnum & Mason hamper as a sign of our appreciation. A small number of executives have been invited to complete this survey so you will have a good chance to win the hamper!

Question Title

* 1. How would you rate the current maturity of your organisation’s overall compliance processes for your business customers?

We are doing the bare minimum

We are about average but have plenty of room for improvement

We are well resourced and in the top 25% of our peer group

We are heavily invested in compliance and leading our peer group

Question Title

* 2. How would you characterise the level of automation in your current compliance processes for your business customers?

No automation -- we do everything manually

Some automation -- we do most things manually

Considerable automation -- we do some things manually

Mostly automated -- we do all but the most complex things manually

Question Title

* 3. How would you rate the current level of resources available to the compliance function?

Badly under-resourced

Slightly under-resourced

About the right level of resource

Over-resourced

Question Title

* 4. What is the biggest challenge your organisation faces in maintaining compliance for business customers?

Conducting the appropriate checks at the point of onboarding

Monitoring regulatory compliance after the customer has been onboarded

Reporting compliance outcomes internally and externally to the appropriate stakeholders

Off-boarding customers we no longer wish to support

Question Title

* 5. Please order the following from most difficult to least difficult at the point of onboarding a business customer:

Question Title

* 6. Please describe any other issues with onboarding a business customer, if any.

Question Title

* 7. Please order the following from most difficult to least difficult after onboarding a business customer:

Question Title

* 8. Please describe any other issues after onboarding a business customer, if any.

Question Title

* 9. How satisfied are you with your organisation’s current business customer onboarding process?

Very dissatisfied – it takes far too long and we don’t do it frequently enough

Somewhat dissatisfied – we’d do it more frequently if possible but it’s not terrible

Somewhat satisfied – some room for improvement but not a major concern

Very satisfied – it's among the best in our peer group

Question Title

* 10. How satisfied are you with your organisation’s current business customer monitoring and remediation process?

Very dissatisfied – it takes far too long and we don’t do it frequently enough

Somewhat dissatisfied – we’d do it more frequently if possible but it’s not terrible

Somewhat satisfied – some room for improvement but not a major concern

Very satisfied – it's among the best in our peer group

Question Title

* 11. What is the single biggest challenge your organisation faces in the next 12 months to maintain compliance for your book of business customers?

Question Title

* 12. Please submit your email address if you would like to be entered into the prize draw for your chance to win a Fortnum & Masons hamper.

Thank you for taking the time to complete our survey.

We will be in touch if you are the lucky winner of the Fortnum & Masons hamper.

You can learn more about how FullCircl’s Customer Lifecycle Intelligence helps automate compliance policies, reduces the cost to onboard and spots risks sooner here: https://www.fullcircl.com/banking