Introduction & Guidance

The purpose of this survey is to find out what you expect from Healthcare Environmental Services Ltd as a supplier and how satisfied or dissatisfied you are with the service you receive.

The questionnaire is divided into three main sections. Sections A and B cover the same topics, but in Section A we want to know how satisfied or dissatisfied you are with Healthcare Environmental Services Ltd performance over the last six months on each topic, and in Section B, how important or unimportant each item is to you. Section C covers more general questions.

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