Your views on communication with Wheatley Parish Council

Wheatley Parish Council would like to hear from you about your experiences of the many communication methods that they offer. 

Your views will help create a Communication Plan, that will be implemented in the near future.

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* 1. How did you find out about this survey?
Please tick all that apply

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* 2. Wheatley Parish Council uses and offers many methods of communication.  Please tell us how frequently you used these. Please tick all that apply

  More than three times a week Once or twice a week Every couple of weeks Monthly Every 2-3 months Less than once every 6 months Less than once a year Never used/seen
Parish Council Website
Wheatley News
Poster or Notice
Post on Social Media
Council Meeting
Council event
Email with Clerk/Councillor
Conversation with Clerk/Councillor
Other

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* 3. How useful for you find the communication from Wheatley Parish Council. Please tick all that apply

  Very useful Useful Average Unuseful Very unuseful N/A
Parish Council Website
Wheatley News
Poster or Notice
Post of Social Media
Council Meeting
Council event
Email with Clerk/Councillor
Conversation with Clerk/Councillor
Other

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* 4. Thinking about the ParishCouncil Website www.wheatleyparishcouncil.gov.uk, please share your views:

  True False N/A
I have never used the website
I have used the website and and it was easy to navigate
I have used the website and it had some of the information I needed
I have used the website and it had all the information I needed
I have visisted the website and feel that more information is needed 

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* 5. Thinking about 'Wheatley News' (six editions a year)  please share your views:

  True False N/A
I receive 'Wheatley News' through the door six times a year
I have read the electronic edition of 'Wheatly News'
I would prefer to receive 'Wheatley News' electronically
I read 'Wheatley News' from cover to cover
Wheatley News has lots of useful information for me 
I have contributed to 'Wheatley News'
I think Wheatley News could be improved

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* 6. Thinking about posters or notices displayed by Wheatley Parish Council please share your views:

  True False N/A
I have seen a poster or notice displayed by Wheatley Parish Council within the last six-months
Posters or notices are displayed prominimtely in the village
Posters and notices are easy to read
Posters or notices displayed by Wheatley Parish Council could be improved (please provide details below)
Posters or notices displayed by Wheatley Parish Council could be improved

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* 7. Thinking about Parish Council messages shared on the Wheatley Village Facebook page, please share your views:

  True False N/A
I have seen posts from Wheatley Parish Council on social media (on Wheatley Village Facebook Page)
I have responded to posts from Wheatley Parish Council 
There should be more social media posts from Wheatley Parish Council
I feel that Wheatley Parish Council should have their own Social Media presence
I think Wheatley Parish Council could improve their social media presence 

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* 8. Thinking about Wheatley Parish Council meetings, please share your views:

  True False N/A
I have attended a face-face meeting (prior to COVID-19 or since June 2021)
I attended a virtual Wheatley Parish Council meeting (between March 2020 and May 2021)
I would attend meetings more regularly if they were streamed llive
I would attend meetings more regualrly if they were a mix of face-to-face and virtual meetings
I find that Wheatley Parish Council meeting times are convenient for me
I feel that Wheatley Parish Council meetings could be improved 

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* 9. Thinking about events that Wheatley Parish Council have delivered, or are involved in, please share your views:

  True False N/A
I have attended an event organised by Wheatley Parish Council in the last two years
I have attended an event supported by Wheatley Parish Council in the last two years
I feel that there should be more community events in the village 

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* 10. Thinking about any email conversations you have had with Wheatley Parish Council, please share your views:

  True False N/A
I can easily find email addresses for Wheatley Parish Council
I have emailed Wheatley Parish Council in the the last twelve months
My email was responded to in a timely manner
My email was actioned or resolved appropriately
If the Parish council were unable to assist, you were signposted to another organisation/agency or an explanation given
Communication with Wheatley Parish Council via email could be improved 

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* 11. Thinking about any phone conversations you have had with Wheatley Parish Council, please share your views:

  True False N/A
I can easily access phone numbers for Wheatley Parish Council 
My call was responded to in a timely manner
My call was actioned or resolved appropriately
If the Parish council were unable to assist, you were signposted to another organisation/agency or an exomplanation given
Communication with Wheatley Parish Council over the ohone could be improved 

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* 12. Thinking about any face to face conversations you have had with Wheatley Parish Council councillors or staff, please share your views:

  True False N/A
I can easily arrange to meet with representatives of Wheatley Parish Council
Representatives of Wheatley Parish Council listened to my questions or issues
My questions or issues were actioned or resolved appropriately
If the Parish council were unable to assist, you were signposted to another organisation/agency
Parish surgeries take place at times convenient to me (pre or post Covid-19) 
Face to face communication with Wheatley Parish Council could be improved 

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* 13. In the future how would you like to receive information from Wheatley Parish Council. Please tick all that apply.

  Parish Council Website Wheatley News Posters or Notices Social Media Post on Wheatley Village Facebook Account Social Media Post on Wheatley Parish Council Dedicated Account Village 'App' Council Meeting or Minutes Email Other N/A
Upcoming meetings / events
Updates from Wheatley Parish Council
Elections or vacancies for Wheatley Parish Council
Road Closures (Emergency or planned)
Tree work (Emergency or planned)
New initiatives
Volunteering Opportunities in the village
Information shared from other organisations (South Oxon DC, Oxfordshire County Council, Thames Valley Police etc.)

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* 14. Which of the following do you use on a regular basis?

  Yes No N/A
Internet
Smart Phone
Laptop/Computer

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* 15. Please select which age group you relate to

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