Customer Satisfaction Survey

* 1. Welcome to Shetland Arts' customer feedback survey. Thank you for taking time to let us know about your experiences with us. Your feedback is extremely valuable to us - it lets us know what we are getting right, and where we need to make improvements. This is the first survey of its kind, and we will be running it every six months to check back with you and find out how we're getting on. We hope you'll keep letting us know what you think.

We're very pleased to be able to publish the results of our activity for the financial year 2016/17, which you can read about in our Annual Summary for 2016/17 here. Last year we presented over four thousand concerts, screenings and exhibition days, and nearly two thousand development sessions.  From unforgettable events like Fisk & Hogmany with Fiddlers' Bid, exhibitions by Toby Paterson and Vivian Ross-Smith, the launch of our Wellbeing Choir and the first year of our BA in Filmmaking, it was a really exciting year.  We're pleased to be able to report that once again we made a small operating surplus, which is worth of mention in the context of Shetland Charitable Trust's reducing investment.  Our thanks go directly to you, our audiences, for helping us to do this.

This year is shaping up to be just as exciting, with a huge range of events already delivered, including Lets Circus,  Aly Bain & Phil Cunningham, Martha Wainwright, Lewis Hall, Dunedin Consort, Just Dance with Kathryn Spence, Shetland Youth Theatre's In the Still of the Night We Have Wept, Creativity Camp, The Bonhoga Education Programme, and a fabulous schools programme at Screenplay which saw over 1150 school children come to Mareel for screenings and workshops - plus we're very pleased to annouce the long awaited return of the listings 'app' at m.mareel.org!  All this alongside our regular creative industries support, arts and wellbeing and formal education programme, and the year's not over yet!  

So - before you let us know how we did - let us know what you would like us to do!  What would you like to see more of, or less of?

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