Mental Health Inequalities in Black/African/Caribbean Community in Southwark

Survey

Healthwatch Southwark is your independent health and social care champion. We listen to local people about what matters to them and ensure that NHS leaders and decision-makers take this on board to drive improvements. More information about Healthwatch Southwark and our work can be found here.

Resident feedback has suggested that Southwark's Black/African/Caribbean communities face challenges/issues with accessing mental health services. As a result of this initial feedback, Healthwatch Southwark has prioritised exploring the problems/challenges further and has decided to engage with the wider Black/African/Caribbean community to hear your experiences and gather your suggestions for improving services/access.

This survey will be open from the 7th of December and close 30th of April 2023 at 5 pm.

We want to highlight that we treat your data as confidential and protect it accordingly. We will always make sure that your data is protected and treated securely. Please read our complete Privacy Statement here.
If you have any questions about the survey or would like support completing the study, please get in touch with us via email: at info@healthwatchsouthwark.org or phone: at 02038486546

Question Title

* 1. Please tell us where you have tried to get help for your mental wellbeing over the last 12 months. Please mark all that apply.

Talking Therapies Southwark (provided by South London & Maudsley)- |A service providing cognitive behavioural therapy (CBT), online CBT and workshops for common (and milder) mental health conditions depression, anxiety, stress, insomnia and post-traumatic stress disorder (PTSD).

Integrated Psychological Therapy Team (IPTT)- This is a specialist psychological therapy service (secondary care) that provides assessment, care and treatment including talking therapies for people aged 18-65 who have a severe mental illness and live in the London borough of Southwark. Referrals are accepted by mental health professionals from IAPT and Community Mental Health Teams (CMHT’s).

Community Mental Health Teams (CMHT) – Used by SLaM to cover all the other services including community mental health teams, IPTT, psychosis, psychiatric assessment and liaison, crisis line – these are all being merged into one ‘stepped care’ model

Mental health assessment at the Emergency Department at Kings/St Thomas hospitals

Drug and Alcohol Service- by Change Grow Live

Mental Health Team for older adults (Southwark) provides community-based assessment, treatment and care for people aged over 65 who have mental health problems and younger people with a diagnosis of dementia.

Southwark Home Treatment Team- A way of helping people at home rather than in hospital.

Crisis Line/ Crisis Assessment- Offers a range of different crisis support services tailored to individual needs.

Inpatient Care (Acute Ward or Intensive Care Unit) – Provides care to patients admitted to the acute ward or Intensive Care Unit with ongoing needs.

Emergency department for mental health- Provides emergency care to patients with acute mental health needs.

Specialist mental health services such as eating disorders, perinatal, memory service, learning disabilities – please state

Community Mental Health Support ( community organisations like Lambeth and Southwark Mind and Southwark Wellbeing Hub, Others-please specify below)

Local general practitioner (GP) or other health professional at your GP practice

Peer Support

I could not access any mental health services

Other (please specify)

Question Title

* 2. Please tell us about the challenges/ issues you experienced. (examples: what made it difficult to access services? translation issues, inability to get a timely appointment, staff behaviour etc. Provide as much details as possible, letting us know which service/s you are talking about)

Challenge/Issue 1

Challenge/Issue 2

Challenge/Issue 3

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* 3. What improvements would you like to see to make your experience better (your suggestions for improving the services you used)?

Question Title

* 4. What additional support can the NHS provide to help people struggling with mental health access?

Equalities Monitoring
We are asking the following 7 equalities questions to ensure that we are engaging with and hearing from a diverse range of people that reflects Southwark Black/Africa/Caribbean communities. It helps our work to be able to address it. If you would prefer not to answer, please select 'Prefer not to say'.

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* 5. What is your age group?

Under 18

18-24

25-34

35-44

45-54

55-64

65-74

75+

Prefer not to say

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* 6. Which of the following categories best describes your employment status?

Employed, working full-time

Employed, working part-time

Not employed, looking for work

Not employed, NOT looking for work

Retired

Disabled, not able to work

Question Title

* 7. What is your total household income?

less then £10,000

£10,000 - £19,999

£20,000 - £29,999

£30,000 - £39,999

£40,000 - £49,999

£50,000 - £59,999

£60,000 - £79,999

£80,000 - £99,999

£100,000 - £149,999

£150,000 or more

Prefer not to say

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* 8. What is your gender/gender identity?

Female

Male

Non-binary

Other (please specify)

Prefer no to say

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* 9. What is your ethnicity/ethnic background?

Black Arab/ Black Arab British

Black/Black British - African

Black/Black British - Caribbean

Black African and White

Black Caribbean and White

Mixed - Black and White

Mixed - Black and White - African

Mixed - Black and White - Caribbean

Any other Mixed or multiple Black ethnic background (specify below)

Other (please specify)

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* 10. Do you consider yourself to have a disability?

Yes

Prefer no to say

Don't know

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* 11. Do you have any unpaid caring responsibilities?

Yes

Prefer not to say

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* 12. Where do you live in Southwark?

Peckham

East Walworth

Bermondsey

Rotherhithe

Nunhead

East Dulwich

Borough

South Camberwell

The lane

Peckham Rye

Dulwich Village

College

Camberwell Green

Cathedrals

Riverside

Grange

South Bermoddsey

Livesey

Brunswick Park

Faraday

Newington

Other (please specify)

The survey is anonymous. However, if you would like to be involved in this project and support the work, we will discuss the community's issues when accessing mental health services in more depth in the Focus Group sessions. If you wish to be contacted about this work please leave your contact details below.

Question Title

* 13. Address

Name

Email Address

Phone Number

Thank you for completing our survey! Your feedback will help drive improvements in health and social care services to ensure they meet your needs.