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Then please spare a few minutes to tell us about your experience.

Your responses will help us understand where more needs to be done to make things easier.

There is also the chance to win £50 of M&S vouchers. Any email entered will not be used for any other purpose than notifying the draw winner.

* 1. What is the main reason you came to our website today?

* 2. What topic were you seeking information about?

* 3. On this occasion, was our website the first place you tried to find this information?

* 4. If yes, why did you choose to visit our website?

* 5. If no, then where did you first try to find this information?

* 6. If you tried to find this information elsewhere, why did you then visit our website?

* 7. If you would like to be entered into our £50 M&S voucher draw, please enter your email address below: