This survey, which should take around 10 minutes, aims to identify digital skills gaps and demand for training in the VCSE sector in the North East and Tees Valley Local Enterprise Partnership areas. We want to gain the views of as many individuals as possible, and recognise that those responding will have varying degrees of existing skills and experience, so the range of training developed in response will need to reflect that.

We recognise the term digital skills means different things to different people. In this survey, the term is used to refer to a broad range of knowledge and skills, which includes how to use digital tools, as well as ways of working.

Thank you for taking the time to share your views and experience; your input is invaluable. All responses will be aggregated anonymously, and the survey will close at 12 noon on September 14th.

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* 1. What is your current role?

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* 2. Are you a paid employee or a volunteer?

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* 3. How often do you use IT and digital skills in your role generally?

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* 4. Has Covid-19 increased the need for you to use digital skills in your current role?

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* 5. How would you rate your current confidence level in using digital skills?

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* 6. Do you feel that having access to digital skills training would enable you to carry out your role more effectively?

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* 7. What might prevent you from accessing digital skills training? Please select all that apply :

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* 8. Please rate your current skills level for each of the following areas and whether you have a qualification (Part 1)

  No skills or experience Beginner - no qualification Beginner - with qualification Intermediate - no qualification Intermediate - with qualification Advanced - no qualification Advanced - with qualification
Information technology basics for the workplace including  for example Microsoft Word, Excel, Access  and PowerPoint
Online tools to help with remote/home working including  for example Zoom, Microsoft Teams, Messenger and Skype
Use of social media and blogging including for example Facebook, Twitter and LinkedIn
Online tools to help with internal communication and information sharing including for example SharePoint, Google Docs and Dropbox
Cyber security, staying safe and legal online
Marketing including email marketing, designing digital content and website creation and development
Using, managing and analysing data
Digital project management, using online project software, including for example Microsoft Project and TeamGantt

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* 9. Please rate your current skills level for each of the following areas and whether you have a qualification (Part 2)

  No skills or experience Beginner - no qualification Beginner - with qualification Intermediate - no qualification Intermediate - with qualification Advanced - no qualification Advanced - with qualification
How to support service users online
Creating usable and accessible digital content
Becoming a digital champion and mentor for your organisation
Digital fundraising including for example crowd funding and online donations
Accounts and budgeting including for example QuickBooks and Sage  
Developing online products and adapting face to face services into virtual format
Graphic design and illustration
Computer aided design
Visual design

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* 10. What type of training would you find most useful? (Part 1)
Please rank each topic between 1 – 5 with 5 being the most important. 
Please also select up to 5 topics which are a training priority for you over the next 3-6 months.

  1 2 3 4 5 This is a priority for me in the next 3-6 months
Information technology basics for the workplace including  for example Microsoft Word, Excel, Access  and PowerPoint
Online tools to help with remote/home working including  for example Zoom, Microsoft Teams, Messenger and Skype
Use of social media and blogging including for example Facebook, Twitter and LinkedIn
Online tools to help with internal communication and information sharing including for example SharePoint, Google Docs and Dropbox
Cyber security, staying safe and legal online
Marketing including email marketing, designing digital content and website creation and development
Using, managing and analysing data
Digital project management, using online project software including for example Microsoft Project and TeamGantt

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* 11. What type of training would you find most useful? (Part 2)
Please rank each topic between 1 – 5 with 5 being the most important. 
Please also select up to 5 topics which are a training priority for you over the next 3-6 months.

  1 2 3 4 5 This is a priority for me in the next 3-6 months
How to support service users online
Creating usable and accessible digital content
Becoming a digital champion and mentor for your organisation
Digital fundraising including for example crowd funding and online donations
Accounts and budgeting including for example QuickBooks and Sage  
Developing online products and adapting face to face services into virtual format
Graphic design and illustration
Computer aided design
Visual design

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* 12. How do you prefer to access training? Please select all that apply:

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* 13. What is your current access to digital infrastructure? Please select all that apply:

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* 14. Is there anything else that you want to tell us about digital skills and digital skills training that you were unable to when completing the survey questions?

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