East Anglia Buses App Research Please provide feedback about Chambers and Hedingham's East Anglia Buses app. www.chambersbus.co.uk/app www.hedingham.co.uk/app OK Question Title * 1. Do you primarily use Chambers or Hedingham buses? Chambers Hedingham OK Question Title * 2. How often do you use our buses? 4-5 days a week 2-3 days a week Once a week Once a fortnight Once a month Less than once a month OK Question Title * 3. What sort of trips do you mainly use our buses for? Commuting Educational Leisure OK Question Title * 4. What route do you primarily use? OK Question Title * 5. Where do you travel between? OK Question Title * 6. Would you recommend Hedingham or Chambers to a friend? Yes No OK Question Title * 7. What are the most important things to you as a bus user? Reliable buses Punctual buses Friendly driver Clean buses Value for money fares Contactless payment Tickets on your phone Next stop announcements Free WiFi USB charging points Complimentary newspaper OK Question Title * 8. Are you aware of our East Anglia Buses app? Yes No OK Question Title * 9. Are you aware you can track your bus on the app? Yes No OK Question Title * 10. Are you aware you can purchase certain tickets on the app? Yes No OK Question Title * 11. Are you aware you can follow your progress and plan journeys on the app? Yes No OK Question Title * 12. If the tickets for your journey were on the app would you be interested in buying via the app instead of on the bus with cash? Yes No Not sure. OK Question Title * 13. Please let us know any other comments you have about our East Anglia Buses app. OK DONE
