Patient Opinion Survey Question Title * 1. At 8am in the morning the telephone lines are extremally busy, we are getting a number of patients turning up at the surgery for 8am to book appointments which is taking longer to answer callsHave your say do we: Open the surgery doors at 8.30 to be able to answer the phones more efficiently (there will be an exception for vulnerable patients) Stay the same no changes Stop taking appointments by walking in (there will be an exception for vulnerable patients) Done