Make your voice count

NHS England has just released its NHS Long Term Plan, which tells us how the NHS should change to better fit the needs of people in England and Wales. It includes information about different ways to spend the money invested in the NHS to concentrate more on helping us all stay healthy, have more control of our personal health, and prevent ill health.

We want to understand more about what is important to you when it comes to staying well and accessing health services. Please respond to the questions in our survey to share your views. 

If you would like to feedback online, visit http://bit.ly/WYHNHSwhatwouldyoudo

This survey will close on the 3rd May. 

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* 1. Do you consent to Healthwatch and the NHS using your responses? Any information you share with us will be used anonymously in a report. ‘Anonymously' means that we will not use any information that would identify you.

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* 3. Tell us up to three things you already do to stay healthy and well.

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* 4. Tell us up to three things the NHS and its partners could do differently to help you stay healthy and well.

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* 5. When it comes to health services, what is most important to you, to help you live a healthy life? Score 1-4 with 1 being the most important

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* 6. What are the three most important things to you when talking to health professionals about your care?

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* 7. The NHS wants to work more digitally, offering more services online such as accessing your health records or having video calls with your GP or health staff. Please tick yes, no or not sure for the following statements.

  Yes No Not sure
I would like to access my medical information digitally
I would like the option of talking to my GP or other health professional by video call
I would be happy to book appointments online
I would need help accessing the NHS digitally

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* 8. If you are already using NHS digital services, can you tell us about your experiences?

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* 9. Do you know where to go if you have an urgent medical need (when you need urgent help on the same day) other than your GP practice or A&E (which is for emergencies only)? Please tell us where.

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* 10. In the last 12 months have you accessed any of the following services for an urgent medical need? Please rate how it was.

  Very satisfied Mostly satisfied Not satisfied It was detrimental to my health (made things worse)
Pharmacist
Telephoned 111
Telephoned 999
GP out of hours service - telephone consultation
GP out of hours service – directed to another practice
GP out of hours service - home visit
Attended urgent treatment centre
Attended A&E
Other

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* 11. What three things do you think are the most important to improve support for people’s mental health?

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* 12. What could the NHS do to make sure children and young people have the best start in life and to live healthy lives?

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* 13. What is your understanding of personalised care? Please tell us in the box below

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* 14. If you could change one thing about the way the NHS works, what would you change?

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