Bexley Dermatology Patient Questionnaire NHS Bexley Community Dermatology Patient Satisfaction Questionnaire Question Title * 1. Which location did you attend for your Community Dermatology appointment? Erith Medical Centre Crayford Town Medical Centre Question Title * 2. Which Doctor did you see? Dr Nadim Ni'Man Dr Sara Ritchie Dr John Linney Dr Syreeta Daw Not Sure/ don't remember Question Title * 3. How did you rate the way you were treated by the reception staff at this location? Excellent Good Poor Question Title * 4. Were you offered a choice about where you received your treatment? Yes No Not Sure/ Can't remember Question Title * 5. Were we able to give you an appointment that was convenient for you? Yes No - If no please state your preferred time/ day below Other (please specify) Question Title * 6. How long did you have to wait for an appointment within our service? 0-1 weeks 1-2 weeks 3-4 weeks 4 weeks + Question Title * 7. How did you rate this length of time? Excellent Good Poor Question Title * 8. If you communicated with our admin team prior to your appointment how would you rate their customer service? Excellent Good I did not speak with the admin team or not sure Poor Question Title * 9. How long did you wait for your consultation to start today? less than 10 minutes 10 - 20 minutes 20-30 minutes more than 30 minutes Question Title * 10. How would you rate the manner and attitude of the doctor? Excellent Good Poor Question Title * 11. How well did the doctor deal with your skin condition? Excellent Good Poor Question Title * 12. Did your consultation meet your needs? Yes No Not sure Question Title * 13. Overall, how satisfied are you with the service and care that you have received? Excellent Good Poor Not Sure Question Title * 14. We would like you to think about your recent experiences of our service/team. How likely are you to recommend our service to friends and family if they needed similar care or treatment? Extremely Likely Likely Neither likely or unlikely Unlikely Extremely Unlikely Don't Know Question Title * 15. If you have any further comments/ suggestions please let you know your thoughts below: Done