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* 1. • Were you aware of NHS 111 before you used the service?

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* 2. It is helpful for us to know who NHS 111 provided a service to

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* 3. Did you use NHS 111 because you could not contact a GP?

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* 4. Did you use NHS 111 because you could not contact NHS out of hours service?

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* 5. Were you advised you to use NHS 111 by:

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* 6. How did you access NHS 111 ?

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* 7. Why did you use NHS 111 ?

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* 8. If you used NHS 111 by telephone, text phone or BSL. Did the person handling your call understand your condition ?

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* 9. Please rate the advice provided 

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* 10. What was the outcome of the call or on-line access ?

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* 11. For your answer to Question 10 Please tell us more in the Text box provided. For example, if you were advised to visit a hospital which one were you advised to visit?

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* 12. Your overall impression of NHS 111

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* 13. How do you think NHS 111 could be improved ?

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* 14. We are going to be holding a series of on-line Focus groups on people's experience of the local health services. If you would like further information on these please email us, or leave a comment below.

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* 15. We publish a regular newsletter. If you would like to receive this please sign up here and complete your registration at the bottom of the page.

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* 16. If you are interested in volunteering with us please visit our volunteering page

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* 17. What is your gender?

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* 18. Are you:

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* 19. What is your age?

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