Welcome to this survey

North Hertfordshire District Council and East Hertfordshire District Council are entering into a joint waste, recycling and street cleansing contract due to commence in May 2018. We are facing reductions in our budgets and need to find cost savings. We are trying hard to improve the efficiency of the service. As part of this we may make some changes, for example, changing collection days for some residents. This consultation seeks your views on the options we are considering. Consultation closes at midnight on 31 August. The results of this consultation will help Councillors make their decisions on future services. This survey will take approximately 10 minutes to complete. Thank you for your time and interest in North and East Hertfordshire’s waste, recycling and street cleansing services.