1. Introduction -

In order to better represent and understand our member's aftersales activities, we kindly ask that you complete the survey which we have created below. 

To give wider meaning and to highlight the size of the franchised automotive industry within press and to support your NFDA’s interactions with government, many of these questions rely on your calculations. Please note that no individual business’ information will ever be shared with other members or any third parties. Additionally, any responses will be completely anonymised. Questions specific to your business size/franchises will exclusively be used for comparison purposes only.

Please use your best estimate for unknown answers and make use of a calculator if necessary.

If you are answering for a multi-site group, please answer with the totals for all sites

T